Occupant Safety
An alarm or sprinkler outage leaves people without part of the building’s normal protection. Our firewatchers look for signs of smoke or fire and know how to call for help and assist with notifying occupants.
Protection can’t
wait for repairs.
Fire watch by fire professionals. Get a one-hour response for alarm and sprinkler outages, with overnight or 24/7 patrols for hotels, condos, apartments, and commercial properties.
1 hourUrgent response
24/7On-site coverage
GPSAttendance monitoring
Why Fire Watch Matters
Dedicated Patrols
We walk the assigned floors, hallways, stairwells, and exterior, with attention to affected areas. Patrol intervals follow the local Fire Marshal’s instructions, including more frequent rounds where required.
Communication and Records
Josh stays in contact with management and the Fire Marshal’s office. Firewatchers have the site’s contact details and record their rounds in the required patrol log format.
Fire Watch Services
Fire Alarm Outages
Get a firewatcher on site while your alarm is damaged, offline, or unable to communicate with its monitoring service.
Alarm outage coverage
Sprinkler System Outages
Keep dedicated eyes on the property while sprinkler damage, a leak, or repair work leaves the system out of service.
Sprinkler outage coverage
Repairs and Planned Downtime
Arrange fire watch around system repairs, scheduled shutdowns, and construction-related impairments. Hot-work watch is excluded.
Coverage during repairs1 of 3
Fire Watch Is Our Entire Business
When your system goes down, you need someone who answers the phone and takes the assignment seriously. Fire watch is what we do every day, with professionally dressed personnel who know what to look for and who to call.
Our team includes off-duty firefighters and people with relevant fire-safety experience. They also help train newer firewatchers. Josh monitors active assignments and makes unannounced site visits to check that his standards are being met.
- Dedicated fire watch personnel
- Geofenced on-site clock-ins
- Owner involvement from start to finish
Meet Josh Vandernoord
Josh built Palmetto around the work ethic he was raised with: show up, work hard, and do the job properly. He handles your call, arranges the team, and stays involved through the Fire Marshal’s final sign-off.
How Fire Watch Works
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Properties We Serve
Hotels and Resorts
Overnight guests need attentive monitoring when an alarm or sprinkler system is down. We patrol floors, hallways, stairwells, and assigned areas while your team handles guests and repairs.
Condos and Apartments
Give residents a dedicated fire watch presence without taking your maintenance team away from the repair. We coordinate access and patrol instructions with property management.
Commercial and Public Buildings
We serve offices, shopping centers, government buildings, and hospitals with system impairments. The patrol assignment follows the property and the local Fire Marshal’s instructions.
Construction and Renovation
We provide fire watch when a building’s fire protection system is impaired during work. This service covers system outages and repairs; it does not include welding or other hot-work fire watch.
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What Property Managers Can Expect
A Fast, Clear Start
Call Josh with the property location, size, and system issue. Get an initial estimate over the phone and a written quote within an hour. We offer a one-hour response for urgent coverage.
People Who Stay on Site
GPS-based attendance monitoring, unannounced owner visits, and coordinated shift changes help keep the assignment staffed. On-call relief is available if a scheduled firewatcher cannot attend.
Direct Help Through Sign-Off
Josh stays in contact with property management and the Fire Marshal’s office. When repairs are complete, he verifies the required sign-off before releasing the watch.
The Fire Marshal’s instructions determine the required watch and whether the property can remain occupied. Your repair contractor remains responsible for restoring the system.
Fire watch questions and answers
Our Service Areas
We serve Myrtle Beach and the Grand Strand, along with Conway, Georgetown, and Hilton Head. Call Josh with your property address to arrange the response and coverage you need.
- Myrtle Beach
- North Myrtle Beach
- Surfside Beach
- Murrells Inlet
- Garden City
- Pawleys Island
- Conway
- Georgetown
- Hilton Head
Patrol Logs That Record the Work
Firewatchers use the log format required by the local Fire Marshal. Each entry records the date, time, firewatcher’s name, areas patrolled, and any issues found.
A copy is available on request when the assignment ends, even if coverage has continued for several weeks. Required on-site records and submissions to the fire authority follow the instructions for your property.
How patrol records are handledFire Watch FAQs
View all questionsHow quickly can you get to my property?
We offer a one-hour response for urgent fire watch. Call (704) 617-1047 and speak directly with Josh about your location, the system issue, and the coverage you need. Calling is the fastest way to get a firewatcher on site.
What fire watch services do you provide?
We provide dedicated on-site fire watch when an alarm or sprinkler system is out of service, including during repairs and at construction properties. Fire watch is our sole service: patrols, observation, emergency notification, and patrol records. We do not provide hot-work fire watch, general security guarding, firefighting, system repairs, equipment rentals, or customer training.
Can you cover nights only, or do I need 24-hour service?
We provide overnight fire watch as well as continuous 24/7 coverage. The schedule can fit your property's needs, provided it meets the Fire Marshal's requirements. Continuous assignments are staffed in rotating eight-hour shifts, with a handover between firewatchers.
How much does fire watch cost?
Typical rates are $35–$40 per hour. Your rate depends on the property's size, whether it is residential, the fire hazard involved, and the coverage required. Josh asks a few questions over the phone, gives an initial estimate, and follows up with a written quote. Rush charges and billing through the end of the final scheduled shift are explained before service.
Should I call or use the website form?
Call (704) 617-1047 if you need fire watch now. We are on call around the clock. For a future assignment or a detailed quote, use the simple request form or email joshua@palmettocoastfirewatch.com. We can collect the property address, occupancy, system issue, start time, and on-site contact during a phone call.